Delivery

 

Delivery is either by courier or Royal Mail to any mainland UK address. Orders cannot be accepted for deliveries outside mainland UK. We hold large stocks of cartridges so our aim is to despatch your goods on the same working day as the order is received. Orders received after 4pm will be despatched the next working day. In the unlikely event that any requested items are out of stock, we will inform you by e-mail of when we expect the items to become available for despatch.
 
Prices shown on our web site include VAT at the standard rate. To return a faulty product you must first obtain a return authorisation number which is obtained by emailing us at returns@surreyinks.co.uk quoting the reason for your return, your original invoice number and the date of the order.
 
We will refund your credit/debit card once we have received and processed the item (please allow up to 14 days).